All Systems Operational
Uptime over the past 90 days. View historical uptime.
vpn.mozilla.org ? Operational
90 days ago
100.0 % uptime
Today
Network health ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Token server database maintenance Mar 21, 2023 22:00 - Mar 22, 2023 00:00 UTC
We will be performing system maintenance on our Token Server database. There is not expected to be any impact to end users.
Posted on Mar 10, 2023 - 17:53 UTC
Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023
Issue with upstream provider
Resolved - Our upstream partner implemented a fix and our service metrics returned to normal at ~02:30 UTC. If you are still experiencing issues, please reach out to the support team.
Mar 16, 02:30 UTC
Investigating - As of 21:56 UTC, latency issues has returned once again. Users will continue to experience latency or inability to purchase and or sign-in.
Mar 15, 21:57 UTC
Monitoring - As of 21:45 UTC, we have seen services return to normal and will continue to monitor.
Mar 15, 21:48 UTC
Investigating - As of 20:59 UTC we have seen a reemergence of the latency issues identified. Users will continue to experience latency or inability to purchase and or sign-in.
Mar 15, 21:00 UTC
Monitoring - We believe the issue has resolved as of 20:00 UTC and are continuing to monitor.
Mar 15, 20:00 UTC
Investigating - Starting at 18:00 UTC our upstream provider is experiencing an issue that is resulting in some users unable to subscribe or sign-in to the VPN client.
Mar 15, 18:00 UTC
Mar 15, 2023
Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

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