Our upstream partner implemented a fix and our service metrics returned to normal at ~02:30 UTC. If you are still experiencing issues, please reach out to the support team.
Mar 16, 02:30 UTC
As of 21:56 UTC, latency issues has returned once again. Users will continue to experience latency or inability to purchase and or sign-in.
Mar 15, 21:57 UTC
As of 21:45 UTC, we have seen services return to normal and will continue to monitor.
Mar 15, 21:48 UTC
As of 20:59 UTC we have seen a reemergence of the latency issues identified. Users will continue to experience latency or inability to purchase and or sign-in.
Mar 15, 21:00 UTC
We believe the issue has resolved as of 20:00 UTC and are continuing to monitor.
Mar 15, 20:00 UTC
Starting at 18:00 UTC our upstream provider is experiencing an issue that is resulting in some users unable to subscribe or sign-in to the VPN client.
Mar 15, 18:00 UTC